Jewellery-making tools and hand-engraved design samples on a workbench

Frequently Asked Questions

Budget

The cost of an engagement ring varies depending on the gemstone and materials selected. At Journey, most engagement rings are created within a budget range of approximately ¥300,000–¥500,000, including the centre stone.

While bespoke jewellery is sometimes perceived as being exceptionally expensive, we believe in creating pieces that are tailored to each customer's idea and budget.

By carefully discussing materials, design options, and gemstone choices, we will guide you toward a piece that reflects your wishes and preferences. Please feel free to contact us for a consultation.

The cost varies depending on the materials and design. At Journey, most couples invest approximately ¥150,000–¥200,000 per ring (¥300,000–¥400,000 per pair). For Mokumegane rings, the typical budget is approximately ¥250,000–¥450,000 per ring (¥500,000–¥900,000 per pair).

From simple designs to one-of-a-kind creations featuring Mokumegane, we will be happy to propose options tailored to your preferences.

The cost of bespoke jewellery varies significantly depending on the design, size, materials, and gemstones selected.

At Journey, we create everything from simple custom-made pieces that can be enjoyed every day to one-of-a-kind high jewellery designed for special occasions.

As a general guide, simple pendants start from approximately ¥100,000 in silver and from approximately ¥200,000 in gold (18K gold). Pricing varies depending on the type and volume of metal used, as well as the complexity of the design.

In most cases, we provide an estimate after examining the item and discussing the required repairs.

Depending on the nature of the repair, further inspection or the sourcing of specific materials may be necessary. In such cases, we may need to keep the item temporarily and provide a formal quotation at a later date.

No work will proceed until you have reviewed and approved the details and cost of the repair.

Delivery Time

Creating an engagement ring typically takes approximately 1.5 months from the time an order is placed, including the selection of the diamond and design consultations.

If you have an important date in mind, please let us know. We will do our best to accommodate your schedule whenever possible.

Wedding bands are typically completed within approximately 1 to 1.5 months from the time an order is placed.

If you have a specific date in mind, please let us know. We will do our best to accommodate your schedule whenever possible.

Once the design has been finalised and your order has been placed, production typically takes approximately 1 to 1.5 months.

If you require your jewellery sooner, please feel free to contact us. We will do our best to accommodate your schedule whenever possible.

Repair times vary depending on the nature of the work, but most repairs are completed within approximately two weeks.

In some cases, expedited repairs may be possible. As this depends on the type of repair required, please contact us first and we will be happy to discuss the available options.

Payment

Once the design has been finalised, we kindly ask for a deposit of 50% of the total price.

The remaining balance is due when your jewellery is completed and ready for collection or delivery.

Payments can be made by cash or major credit cards.

For customers who are unable to visit us in person, we also offer payment by bank transfer.

Delivery

Yes, we offer delivery throughout Japan.

Shipping costs for completed custom orders are covered by Journey. However, customers are responsible for the shipping costs associated with sending and returning jewellery for repair services.

For international shipping, costs and available shipping methods will be discussed on a case-by-case basis.

In the unlikely event of loss or damage during shipping, we will respond appropriately based on the circumstances. Please feel free to contact us for further details.

Workshop

We offer two workshop courses for couples who would like to create their wedding bands by hand.

Stamping Course
A relaxed workshop where you can personalize your rings with names, initials, anniversary dates, or special messages.

  • Duration: Approximately 1.5 hours
  • Workshop Fee: ¥30,000 per couple ( ¥15,000 per person, tax included)

Ring prices are not included.

Advanced Course

A more immersive workshop where you participate in key stages of the ring-making process, including soldering and shaping, to create your own wedding rings.

  • Duration: Approximately 6 hours
  • Workshop Fee: ¥60,000 per couple ( ¥30,000 per person, tax included)

Ring prices are not included.
Available for designs that showcase handmade textures, such as hammered finishes and stone-textured surfaces.

In addition to the workshop fee (which covers use of the studio and support throughout the process), the cost of the ring materials is charged separately.

The final price will vary depending on the material, width, and design of your Wedding bands. We will be happy to propose options that suit your preferences and budget.

We will support you with any complex steps and the final finishing work.

No prior experience is required. We will guide you through the process so that you can enjoy creating your Wedding bands with confidence.

For simpler designs, it may be possible to take your wedding bands home on the same day.

However, if additional processes such as stone setting or special finishing are required, the rings will be completed and delivered at a later date, typically within two weeks.

You can create a variety of designs, from simple rounded wedding bands to textured finishes such as hammered and stone-textured patterns.

We will be happy to suggest designs that suit your preferred style, so please feel free to discuss your ideas with us.

We are sorry, but Mokumegane is not available as part of our workshop experience.

Mokumegane is a highly specialised technique that requires the precise bonding and manipulation of multiple layers of metal to create its distinctive patterns. The process is technically demanding and requires careful quality control throughout production.

At Journey, we place great importance on creating jewellery that can be worn and enjoyed for many years. For this reason, all Mokumegane pieces are crafted exclusively by our artisan.

We do, however, offer bespoke Mokumegane wedding bands and jewellery. If you are interested in a custom-made piece, please feel free to contact us.

The stamping workshop typically takes approximately 1.5 hours, while the Create Your wedding Bands Together workshop usually takes around 6 hours.

Many couples enjoy taking their time, chatting, and creating their rings together. The time spent making the rings often becomes a cherished part of the ring making memory itself.

Yes, all workshops are by appointment only.

If possible, we ask guests to visit us on two separate occasions.

The first visit is for a consultation, where we discuss the design, size, and materials for your wedding bands. Once the design has been finalised, we will prepare the necessary materials before the workshop date.

If visiting in person is difficult, design consultations can also be arranged online.

The second visit is the workshop itself, where you will create your Wedding bands together. We invite you to relax and enjoy this special experience at your own pace.

Yes, of course.

Some guests create rings for themselves, while others make them as a meaningful surprise gift for a partner or loved one. Whatever your reason, we would be delighted to help bring your idea to life.

You may stamp names, initials, special dates, or short messages using the Roman alphabet.

Please contact us in advance to discuss the content and character limit for your engraving.

Yes. Many of our guests take part in the workshop as a memorable part of their visit to Okinawa.

We hope the experience will become a lasting reminder of your journey, captured in a piece you can wear for years to come.

Yes. We offer ongoing maintenance services, including resizing and refinishing, after your jewellery has been completed.

We are committed to helping you enjoy your jewellery for many years to come, and we are always happy to assist with any aftercare needs. Please feel free to contact us at any time.

Care & Maintenance

Mokumegane

The cost of Mokumegane wedding bands varies depending on the design, materials, and ring size.

At Journey, most couples invest approximately ¥250,000–¥450,000 per ring, or ¥500,000–¥900,000 per pair.

We will be happy to discuss your preferences and propose a design that suits both your vision and budget.

Yes, we can discuss the overall direction and character of the Mokumegane pattern with you.

However, Mokumegane is a technique that embraces an element of unpredictability during the creation process, and it is not possible to reproduce exactly the same pattern twice.

This means that every piece is truly one of a kind.

Yes, absolutely.

At Journey, we create a wide range of Mokumegane pieces, including wedding bands, engagement rings, anniversary jewellery, and bespoke jewellery.

By listening carefully to your story, preferences, and the moments you wish to celebrate, we will work with you to create a design that is uniquely yours.

Production time varies depending on the design and our current workload, but most Mokumegane pieces are completed within approximately 1 to 1.5 months from the initial consultation to delivery.

If you require your jewellery sooner, please feel free to contact us. We will do our best to accommodate your schedule whenever possible.

Yes, absolutely.

We offer online consultations for customers who are unable to visit us in person.

Through remote consultations, we can guide you through design options, sizing, and material selections, ensuring that customers from outside Okinawa can order with confidence.

Depending on the materials used, some Mokumegane pieces may gradually develop subtle changes in colour over time.

One of the unique qualities of Mokumegane is the way it evolves with wear, developing a character and appearance that is entirely its own. This natural ageing process becomes part of the story of the piece.

If you have concerns about how the colours may change over time, we would be happy to discuss metal options with you and recommend combinations that suit your preferences during the design consultation.

Returns & Exchanges

As each piece is made to order and created specifically for the individual customer, we are unable to accept returns or exchanges.

Before production begins, we take the time to carefully discuss the design, sizing, and other details to ensure that you are fully satisfied before moving forward with the creation process.

If you have any questions or concerns, please feel free to contact us at any stage before placing your order.

In the unlikely event of a manufacturing defect or issue with the workmanship, we will inspect the item and respond accordingly.

If you notice anything concerning after receiving your jewellery, please contact us as soon as possible.

Please note that if more than one month has passed since delivery, repair charges may apply depending on the condition of the item.

Whether a piece can be resized depends on the design and materials used, but in some cases size adjustments may be possible.

Additional charges may apply. Please feel free to contact us first, and we will do our best to find a suitable solution whenever possible.

Care & Repairs

Ring resizing is available for many designs.

However, some pieces, such as Mokumegane rings or rings with particularly complex designs, may be difficult or impossible to resize. Please feel free to contact us first, and we will do our best to accommodate your request whenever possible.

Yes, we offer repair and maintenance services for a fee. The cost will be assessed and quoted based on the condition of the item and the work required.

We believe that the small scratches and changes that develop over time are part of the story of a piece of jewellery. With this in mind, we will recommend appropriate maintenance to help you continue enjoying your jewellery for years to come.

Please note that these services are available only for jewellery created by Journey.

Care & Maintenance

General Questions

If you have any further questions, please feel free to contact us through our Contact page. We will be happy to assist you.

Other Service

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